Reports

Analytics and performance insights for your WhatsApp business account.

Total Messages

8,392

+18.7%vs last week

Delivered %

94.0

+2.1%vs last week

Read %

78.6

+5.4%vs last week

Avg Response

4.2

min

-12.5%vs last week

Total Contacts

847

+8.3%vs last week

Active Convos

156

+23.4%vs last week

Messages Over Time

Sent, delivered, and read messages

Distribution by content type

Text70%

Image15%

Document8%

Audio4%

Template3%

Total conversations by agent

Message delivery breakdown

Read74%

Delivered20%

Sent6%

Failed1%

Detailed breakdown of recent conversations

Contact	Agent	Status	Messages	Started	Last Message
Sarah Mitchell	Alex Johnson	open	10	Jun 20, 2025	Jun 22, 10:30 AM
James Rodriguez	Maria Santos	open	6	Jun 21, 2025	Jun 22, 9:15 AM
Aisha Patel	Daniel Park	open	4	Jun 19, 2025	Jun 21, 4:45 PM
Marcus Chen	Alex Johnson	resolved	4	Jun 18, 2025	Jun 21, 12:00 PM
Elena Volkov	—	pending	3	Jun 21, 2025	Jun 21, 2:20 PM
Priya Sharma	Maria Santos	open	3	Jun 20, 2025	Jun 22, 8:00 AM
Sophie Laurent	Daniel Park	open	3	Jun 22, 2025	Jun 22, 11:00 AM
Ahmed Al-Rashid	Lisa Wang	open	3	Jun 21, 2025	Jun 21, 1:45 PM
Yuki Tanaka	Alex Johnson	open	2	Jun 22, 2025	Jun 22, 6:00 AM
Noah Williams	Maria Santos	open	3	Jun 21, 2025	Jun 22, 2:00 AM